PMS & Data
Does previous contact history appear on a newly imported treatment?
Not as a combined history. Current state can carry forward. Detailed earlier activity stays with the earlier imported record.
When the same treatment is imported again and recognized, its logged actions, earlier follow-ups, and status, barrier, Long-Term Hold and No Further Follow-Up changes remain with the earlier record. Open History on the earlier record to review them.
An older active follow-up can still appear in the shared Follow-Ups queue. The newly imported treatment doesn’t automatically get a duplicate follow-up.