How it works
From presented to completed, in one clear path.
- 01Import
- 02Review
- 03Contact
- 04Follow-Up
- 05Booked
- 06Completed
- 01
Import
Bring in newly presented treatment from the practice’s treatment-plan export.
- 02
Review
See treatment that was presented but not booked, with its value, so the team knows which opportunities matter most. Each one gets a clear destination.
- 03
Contact
Staff contact the patient and record what happened: the result, any barrier and the next step.
- 04
Follow-Up
Set the next follow-up date. Future follow-ups stay quiet until they’re due, and each day the team works Overdue and Due Today.
- 05
Booked
When the patient books, staff record it. The treatment leaves day-to-day follow-up and waits for completion.
- 06
Completed
Once the treatment is done, staff record it as completed. The opportunity has been followed from presentation to outcome.
Recovery
Markwell shows the treatment that was tracked through the recovery workflow and later booked or completed. Treatment that isn’t moving forward has a place too: Long-Term Hold, or declined with no further follow-up.
Product preview
See what needs attention today.
MARKWELLFollow-Ups
Sunrise Dental · Fictional demo data
Tuesday, October 13
Calendar- Overdue
- 1
- Due today
- 2
Overdue
- Priya ShahTwo composite fillings$640Was due Fri, Oct 9Overdue
Due Today
- Jordan LeeImplant Crown$3,500Barrier: CostDue Today
- Elena RuizScaling & root planing$1,120Barrier: TimeDue Today
Future follow-ups stay out of the way until their date. Use the calendar to look ahead.
The Markwell rhythm
A workflow your team can actually repeat.
Weekly
Recovery Review
Import last week’s newly presented treatment and give every actionable opportunity a destination: booked, completed, a future follow-up, Long-Term Hold or declined.
Daily
Follow-Ups
Work what’s overdue and due today. Future follow-ups stay quiet until their date.
Reviewing the bigger picture
Monthly
Monthly Review
Review recent weekly reports and booked treatment still awaiting completion. It uses what’s already in Markwell, with no extra import.
Every 90 days
Aging Opportunity Review
Revisit older opportunities and repeated barriers. The team decides what belongs on Long-Term Hold.
Yearly
Practice Review
Look back over the year’s follow-up history: what was presented, booked and completed.