History, Archive & Searching

Can I see when a treatment status changed?

Yes. History shows each status change with the previous status, the new status and when it changed.

Status changes can come from treatment-plan review, Log Action or the original import.

Markwell treatment history showing contact actions, staff attribution, edit attribution, follow-up history, and a Not Booked to Booked status change. — Fictional demo data

Good to know

History doesn’t currently show which team member made an individual status change, or whether that entry came from review, Log Action or import.

What information appears in History?
History groups the activity recorded for a treatment: actions, follow-ups, status and barrier changes, and Long-Term Hold or Archive events.
Does Markwell keep a history of treatment follow-up?
Yes. History shows the activity recorded against that imported treatment record.
What does Treatment Outcome mean?
Treatment Outcome records where the treatment stands after the interaction.
Can I see who recorded an action?
Yes. Each Log Action entry in History shows the team member who recorded it.

Still stuck?

Tell us what you were trying to do, and where it went wrong.

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