Users, Permissions & Team Workflow

Who can manage users and practice settings?

Owner / Admin users. They manage users from Admin and practice settings from Settings.

In User Management, an Owner / Admin can add users, disable or enable them, reset passwords and change another user’s role.

Settings covers practice configuration, such as the practice’s timezone.

Good to know

Team users don’t see the Admin or Settings areas.

What’s the difference between an Owner / Admin and a Team user?
Both roles do the same day-to-day recovery work. Owner / Admin users can also manage users and settings, and permanently delete reports.
How do I add a team member?
An Owner / Admin adds team members from User Management.
Can I remove or deactivate a team member?
Yes. Team members are disabled rather than deleted.
What user roles are available in Markwell?
Markwell has two user roles: Team and Owner / Admin.

Still stuck?

Tell us what you were trying to do, and where it went wrong.

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